RETURN POLICY
Last updated November 18, 2017
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached. No open products can be returned.
RETURN PROCESS
To return an item, please email customer service at customerservice@somethingclassier.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item, proof of purchase(order#) and receipt, return form, and mail your return to the following address:
Something Classier
Attn: Returns
RMA #
5009 Brentwood Stair Road Suite 101
ft worth, TX 76112
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from the receipt of your item to process your exchange.We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
● Items that have been used, damaged by the customer, mishandled by the customer
● Items in working condition can not be returned, only items that have malfunctioned can be returned, NO OPEN PACKAGES (due to sanitary reasons).
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● NO REFUND POLICY. All sales are final when purchased. If the item does not operate or is damaged then you have 3 days from the time of receipt to notify us and return the item.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(877) 472 – 5277
customerservice@somethingclassier.com
